Who handles billing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders.
Paddle handles payment, receipts, applicable taxes, subscription changes, cancellations, and eligible refunds.
Canceling a subscription
You may cancel at any time using the manage-subscription link in your Paddle receipt or at paddle.net. Cancellation normally takes effect at the end of the current billing period, so no further renewal is charged.
If you cannot find the transaction, write to [email protected] from the address used for the purchase and we will help you locate it.
Requesting a refund
Refund eligibility follows the Paddle Refund Policy. You can submit a request using the support link in your receipt or at paddle.net. Paddle reviews requests and returns approved refunds to the original payment method where possible.
If the service is not working as described, contact us first at [email protected] so we can try to put it right.
Your rights
Nothing on this page limits any mandatory cancellation, withdrawal, or refund right that applies where you live. Where those rights provide more protection, they take priority.